Team Member
Team members are the face of our organization. Responsible for the customer experience, you'll use your friendly smile and positive attitude every day. As a team player, you will be ready and willing to support your teammates.
Responsibilities
- Prepare vehicles to enter the car wash tunnel.
- Answer customer questions and address concerns/issues in a positive manner.
- Deliver an exceptional customer experience characterized by friendliness, professionalism, active listening, and problem-solving.
- Advise customers of services and package options.
- Assist in equipment maintenance and repair.
- Complete tasks associated with location cleanliness and appearance.
Qualifications
- Must be able to work full-time (40 hours per week) in an outdoor environment.
- Positive attitude with a commitment to excellence and professionalism.
- Outstanding customer service and interpersonal skills.
- Ability to follow written and verbal instructions with strong attention to detail.
- Organizational and time management skills with the ability to handle multiple tasks in a fast-paced environment.
- Ability to work as part of a high-performance team with an eagerness to learn and contribute.
- Ability to remain calm in stressful situations, focusing on results.